Oni Mask Pendant

Attention to Detail

The Yonko team puts a lot of effort into ensuring we produce quality pieces that will light passion in the eyes of our customers. Our pieces are crafted to order and inspected to ensure detail quality.

If the item doesn't meet your expectations, you're welcome to return it within 14 days for a complete refund. Please note, Yonko Empire does not provide prepaid return labels.

Due to an increase in demand, please allow 2-3 business days for your order to be processed. We are pleased to offer shipping to the following destinations with the estimated delivery times:

• United States: 7-13 days
• Canada: 7-13 days
• United Kingdom: 5-9 days
• France: 5-9 days
• Germany: 5-9 days

Please be aware that unexpected delays can occur due to circumstances beyond our control. Should you experience any delay, we encourage you to reach out to our customer support team, who are on hand and eager to assist you.

• What should I do if I ordered the wrong item? If you've accidentally ordered the incorrect item, please email us at your earliest convenience. Our team swiftly processes orders to ensure quick delivery, which means we're unable to make changes once an order is finalized and prepared for shipping. You can reach us at contact@yonkoempire.com for assistance.
• What should I do if I placed an order with the wrong shipping address?

If you realize the shipping address provided during your order is incorrect, prompt action is necessary to ensure the safe and accurate delivery of your package. Incorrect shipping information can cause significant delays. Please take the following immediate steps to correct your shipping address:

1. Contact Us Immediately: Email us at contact@yonkoempire.com without delay.
2. Provide Required Details: In your email, please include your order number, the full name associated with the order, and the accurate, complete shipping address.
3. Wait for Confirmation: Our team will promptly update your order with the correct shipping details. You will receive a confirmation email once this update is successfully completed.

We highly recommend double-checking your shipping address during the ordering process to prevent such issues. A brief review can ensure your orders arrive on time and at the right location.

Please note, once an order has been dispatched, we cannot change the shipping address. Yonko Empire cannot be held liable for orders that fail to be delivered due to incorrect address information provided by the customer, and we cannot offer refunds for these orders.

In cases where packages are returned to us because of an invalid or incomplete address, we can arrange for a reshipment. Please be aware that a new shipping fee will be applied.